Refunds and cancellation

This is section 3 of our Terms of Service, word for word. Questions or a refund request: hello@bedrockignite.com.

3. Subscriptions, free trial, automatic renewal and cancellation

Plan. The Family plan covers one household — every family member and every device — for USD 5.99 per month or USD 49.99 per year, plus any sales tax that applies. Prices are shown before you pay and may change for new subscriptions; we will tell you before any change applies to yours.

Free trial. A new household may have one 14-day free trial with all features. No card is needed to start it. One trial per person (identified by their verified email address) and per household; trying to get more trials — for example with extra email addresses — is not allowed, and we may end trials and accounts that do.

Automatic renewal. A subscription renews automatically at the end of each period and your payment method is charged the then-current price until you cancel. You can cancel at any time in the app (Settings → Subscription → Manage), in two clicks; cancellation takes effect at the end of the period you have paid for, and you are not charged again.

Refunds. Payments are non-refundable except where the law requires otherwise or where we decide to refund. If something went wrong, write to us — we want you to be treated fairly.

Payments are processed by Stripe (and, in the Android app, by Google Play). We never see or store your full card number.

After a trial or subscription ends, your household keeps read-only access to its information and can export it; we do not hold your data hostage.

Helping Hand. If your family cannot afford the plan, write to us. We may grant a free or reduced plan at our discretion and review it yearly.